The Impact of the Internet on Institutions in the Future

by Lee Rainie, Pew Research Center’s Internet & American Life Project, Janna Quitney Anderson, Elon University
March 31, 2010

Overview

By an overwhelming margin, technology experts and stakeholders participating in a survey fielded by the Pew Research Center's Internet & American Life Project and Elon University's Imagining the Internet Center believe that innovative forms of online cooperation could result in more efficient and responsive for-profit firms, non-profit organizations and government agencies by the year 2020.